...the spirit of solutions

Cosmetics

  • Success Story I

arvato system (China) as a Chinese cosmetics industry's first implementation of a comprehensive customer relationship management company, provide one –stop CRM service for the several brand which under a world's first cosmetics group. Co-operation so far from 2004 to date, customer have benefited from arvato system china that provide professional service. In 2006, at the help of the arvato system was successful introduction of Siebel system as a tool for customer relationship management, which further enhanced and consolidated arvato system leading position in the cosmetics industry in the implementation of customer relationship management services.
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  • Success Story II

The information system developed by arvato systems (China) helped a U.S. direct sales cosmetics company’s foreign affairs department manage public relationship activities efficiently and safely.The system improved information security in a full range, helped the customer gather relevant customer information, defined processing flow, and enabled qualitative data analysis.
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  • Success Story III

arvato systems provided total CRM solution for a world-famous fashion and cosmetic brand. The solution included database design, loyalty engine development, data exchange interface development, call center platform development and ongoing operations and data maintenance service.
 

  • Success Story IV

With challenges of low-quality data, complicated club rules and limited time, arvato systems delivered CRM solution for a famous French cosmetic brand. The solution included data audit and cleansing, design and development of CRM platform, loyalty engine and data interface. arvato systems also provided maintenance and data service for the customer’s ongoing operations.
 

  • Success Story V

arvato systems provided total CRM solution for a world-renowned cosmetics brand. The solution included establishment of call center, loyalty systems integration, campaign management system, and Business Intelligence system. At the same time, arvato systems provided customized professional solutions according to meet customer needs.
 

  • Success Story VI

arvato systems provided total CRM solution for a world-famous fashion and cosmetic brand. The solution included database design, loyalty engine development, data transfer interface development, call center platform development and ongoing operations and data maintenance services.