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Major Chinese air transport group
The frequent flyer program is based on the company’s 5 major development strategies and is an important vehicle and key support of the company. However the existing Frequent Flyer System is unable to effectively support the growth of frequent flyer business in the areas of management improvement, improvement in business efficiency, business synergy and customer service, etc....
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Chinese airline company
Provide consulting services for frequent flyer program (FFP) and FFP systems implementation, assist customer establish a complete service process of call center and re-organize the service rules of FFP...