Retail Pro provides retail software for point of sale and retail management that helps retailers around the world operate more effectively, with a greater return on their technology investment. Widely known for its impressive scalability and adaptability, the Retail Pro retail software suite consists of Point of Sale, Store Operations, Merchandising, Inventory Control, Payment Solutions, Business Intelligence and the list goes on.

Retail Pro's powerful point of sale and back office features include a flexible easy to customize user interface and work flow, enhanced inventory management and purchase ordering features, tight integration with sophisticated payment solutions, and a seamless interface for our Retail Business Intelligence module.

Retail Pro software can be easily configured to work with a wide variety of POS hardware devices and platforms.

Software Infrastructure:

All Modules Necessary for Store Operations in One System

• Integrate all your key Store Operations - Sales, Inventory, Purchasing, Receiving, Transfers, Customer Management, and Employee Management - in one product
• Navigate seamlessly between components, with no need to back in/out of components or launch/exit other applications

Multi-currency, Multi-language

• Manage all of your subsidiaries and stores, regardless of the currency, tax or language used
• Select any currency as your base currency and assign as many exchange rates as needed for each foreign currency, and the date the rate takes effect
• Assign a currency to items and vendors to facilitate orders of foreign items
• Import/Export Translation Files in XML Format. This enables a translator to translate Retail Pro using programs such as Notepad or Excel

Architecture

• Oracle relational database scales virtually without limit as your business grows
• Open design for easy integration with legacy systems to maximize existing resources. For example, Employee Payroll, Retail Merchandising, ERP, or CRM
• Low administration and easy installation takes the burden off your IT staff. Built-in Technician’s toolkit provides easy access to a variety of tools for maintaining the database (tuning, re-indexing, performing backup/recovery, rebuilding control and password files, adding data files, and checking/compiling schema)
• Supports SQL (Structured Query Language) and XML (extensible Markup Language), which provide access to standard development platforms for any custom development

Communication Using ECM

• Exchange data between stores/stations at any time without disrupting store operations
• Specify the types of data to exchange, and designate which station controls inventory
• ECM encodes data to XML (extensible Markup Language) in a compressed format, and then securely transmits the data by whatever device (Internet, modem, disk, etc.) you select. At the target station, the data is decompressed and decoded
• Exchange data with a variety of systems, including CRM, ERP, and Payroll

Basic Functions:

Point of Sale and Store Operations

Point of Sale Features

• Accurate pricing 
• Advanced returns management
• Execution of Offers and Promotions
• Sales Tax Management
• Multiple tenders
• Special order handling
• Customer Information tracking and gathering
• Disbursements
• EFT Support

Inventory Management Features

• Real-time view of inventory levels
• Stock balancing
• Inter-store transfers
• In-transit inventory monitoring
• Auto-transfer recommendation
• Efficient physical inventory counts
• Lot/serial number tracking
• Item/style performance tracking

Store Replenishment Features

• Automatic Min/Max calculation
• Automated order generation
• Auto-allocation of inventory

Employee Management Features

• Sales performance/productivity reporting
• Cashier tracking
• Effectively manage salaries
• Commissions
• Time and Attendance
• Sales targeting

Retail Merchandising Features

• Multi-tier item hierarchy
• Web store integration
• Multiple price levels
• Planned price changes
• Automatic suggested pricing
• Inventory allocation
• Assortment management
• Criteria-based Offers and Promotions
• Customer loyalty management
• Vendor management
• Location management
• Item image and video support
• Data definition at SKU, style and group levels
• Cost management
• Item/style performance tracking

Central Customer Management

• Retail Pro's Central Customer Management module seamlessly integrates with the Retail Pro Retail DNA of multi-channel applications. The Central Customer Management solution helps retailers manage customer profiles and customer analysis in real-time to cultivate customer loyalty, increase enterprise revenues and obtain higher return on investment.

Central Returns Management

• Retail Pro's Central Returns Management is a multi-channel application solution module that enables retailers to validate refund transactions against a central host extended database. This refund management solution reduces fraud and ensures accurate refunds, while improving customer service and adhering to enterprise compliance guidelines.

Retail Pro Software Advantages:

• World Class Intuitive User Interface
• Solid Retail Infrastructure and Unlimited Scalable Platform
• Powerful and Extensive Tailoring Tools
• A Complete Retail Software Solution
• Easily Adaptable Interfaces
• Proven Global Experience and Localized in 75 Countries